Terms of service

Overview

This website is operated by Sirène ("we", "us", "our"). By visiting our site or purchasing from us, you agree to be bound by these Terms of Service and the policies referenced here. If you do not agree, please do not use the site.

Eligibility

You must be at least the age of majority in your place of residence to purchase from us, and you may not use our products for any unlawful purpose.

Products and Pricing

We make every effort to display our products and prices accurately. Prices are shown in euros (EUR). We reserve the right to correct errors, change prices, and update product information at any time without notice.

Orders

Your order is an offer to buy. We may accept or decline it and may limit or cancel quantities. If we cancel an order after you have paid, we will issue a full refund. An order confirmation does not guarantee acceptance.

Payment

Payment is processed securely by our payment providers at checkout. By submitting payment details, you confirm that you are authorised to use the payment method.

Shipping and Returns

Delivery is governed by our Shipping Policy, and returns and refunds by our Refund Policy, both of which form part of these Terms.

Intellectual Property

All content on this site — including text, images, logos, and the Sirène name — is our property or used with permission and may not be copied or reused without our written consent.

Acceptable Use

You agree not to misuse the site, attempt to gain unauthorised access, or interfere with its operation or security.

Disclaimer and Limitation of Liability

Our products filter shower water and are not medical devices; individual results vary. To the fullest extent permitted by law, we are not liable for indirect or consequential losses. Nothing in these Terms limits your statutory consumer rights.

Governing Law

These Terms are governed by the laws of Slovenia and the European Union. Mandatory consumer-protection rights in your country of residence continue to apply.

Changes

We may update these Terms from time to time; the version posted on this page applies to your use of the site.

Contact

Questions? Email us at info@sirene.co.